Attend — Gamehole Con
Frequently Asked Questions
What is this about a separate Admission Badge and Event Tickets?
There are two basic ways to structure conventions that feature gaming events. One is an all-in price that includes a badge and gets you into most if not all of the convention's events; the other is to set up event/game tickets as a separate transaction. We have chosen the latter because those who come and don’t want to play in any scheduled events do not have to pay for events they are not going to use. This is why our badge prices are lower than the vast majority of larger conventions. Second, if there is a small cost associated with a game ticket, that attendee is much more likely to show up for that game. Your first step is to acquire a badge once General Registration opens — then, once General Event Registration opens, you can buy tickets to any games that have open seats.
Can I still buy badges and game tickets after pre-registration has closed?
Yes. Registration, Games Desk and Will Call will open on Thursday morning at 7:00 am. We will not be set up to address game ticket exchanges or new registrations on Wednesday afternoon — we will be doing just Will Call for those who pre-registered. Registration will open up on Thursday morning for those who need a badge, need to buy game tickets, or need to exchange game tickets.
Can I get a refund on badges or game tickets?
No. But we will issue you a credit for a returned badge or returned game tickets that you may spend on a future badge or future game tickets. The only limitation on this is that a request for a credit must be received before the close of Pre-Registration.
How can I add more merchandise to my registration after it has been purchased?
If you go to your User Profile page under the Attendance Record section you’ll see your current year’s badge listed. Click on “View Details” and then you’ll see this year’s badge listed. To add a shirt (or other cool swag) click on “Add Options”.
When can I buy things like plushies, modules, and official Con shirts?
All retail sales (non-admission badge and game ticket sales) will take place at the Gamehole Con retail booth in the Dealer Hall.
How does the Wish List work?
On your wish list page, you can prioritize your wish list by ordering them from top to bottom, with the most important, most wanted events at the top. This means you can have overlapping events on your wish list, but you would clearly not be able to attend all of them — hence the prioritization. When the wish list processes, it will work its way down the list from top to bottom attempting to secure a ticket for each event in turn. If it fails to secure a ticket to any event in your wish list, it will simply record the reason why and move to the next event in your list. When all events have been attempted, you will be notified of which events you were able to temporarily claim, and for the ones that you were not able to claim, a reason will be returned to you so that you can make informed decisions.
Can I buy game tickets online after the show starts to avoid the Games Desk line?
Yes. Gamehole Con offers attendees the ability to purchase event tickets entirely online using our mobile website. Any attendee with a badge will be able to browse, search, and purchase tickets for events using your favorite mobile device, and sit down at the table with your virtual e-Ticket to show to the GM. This service opens on Wednesday afternoon at 3:30 pm.
Can I exchange an event ticket I purchased for another event, or return a ticket?
Yes. On your account page you will see a list of the games you are currently registered for. There is a link next to them that says “Return for X Credit” where X is the cost of the event. Just click on that, confirm that it’s what you want to do, and the ticket will be released and a credit put on your account.
Can I still submit events now that pre-registration is closed?
No. But you can always run anything that you like in Open Gaming. We also have a whiteboard on which you can write your game details in the event you are looking for players.
How many Special Events can I register for?
Each badge holder is limited to a maximum of 2 special events.
Can I add events to my friend’s wishlist, or submit their wishlist for processing?
No. Due to complications arising from miscommunications, we do not allow friends to manipulate friends’ wishlists or put events in a user’s wishlist for someone else. If you wish to do this, and both parties agree, you can convert your friendship into a Family style relationship, which will give a pair of friends the ability to manipulate each other’s wishlists as if they were a full family account. To do this, you will need to contact us to confirm that you wish to make this conversion.
What are the Con hours?
For Thursday, Friday, and Saturday, doors open at 7am and close at midnight. On Sunday, doors open at 7:00 am and close at 6:00 pm. Event hours begin at 8am each day, closing at midnight Thursday, Friday, and Saturday — and at 6pm on Sunday. Registration and Event desk hours start at 7 am each day, closing at 8 pm Thursday, Friday, and Saturday, and at 4pm on Sunday.
What are the Dealer Hall hours?
The Dealer Hall is open Thursday, Friday, and Saturday 10:00am–6:00pm. On Sunday the Dealer Hall is open 10:00am–4:00pm.
Will there be food carts at the convention?
Yes. There will be a nice array of food carts located immediately outside of the convention center.
Is there open gaming at Gamehole Con?
Yes — in fact it is promoted and celebrated! Not only do we have substantial open gaming space in the convention space itself, but we have also secured open gaming space in all of the surrounding hotels. Beyond that, the magnificent Milwaukee Company of Gamers will once again be providing their amazing and expansive games library for our attendees to enjoy.
Questions About D&D Adventurer’s League?
Check out our D&D Adventurer’s League Information page for information and contact details.
Anything else?
If your questions aren’t answered here, feel free to drop us an email at contact@gameholecon.com.